Further information regarding Delivery can be read at our Terms & Conditions. It is the responsibility of the customer to arrange to collect the item from the depot or to arrange re-delivery with the carrier. Alternatively the carrier may return the item to the sorting office and leave a calling card at the recipient's address to advise of the attempted delivery. If no one is available to receive the delivery an attempt may be made to leave the item with a neighbour. Twistfix will attempt delivery to the recipient between the hours of between 8am and 6pm. Twistfix accept no liability for failed deliveries as a result of incorrect delivery details or the absence of any authorised signatory. It is important that the customer ensures that all the delivery details are correct and that the customer or someone acting for the customer is able to sign for the delivery. Customers must understand that delays can always happen while their order is with the courier, for this reason we can not guarantee your order will be with you next day. ![]() Goods will be sent by a national carrier on their 1-2 working day standard service. For orders having a value less than £200.00 (excluding VAT) a carriage fee of £8.50 + VAT will be levied. We offer for the mainland UK, as standard, a FREE delivery service on all orders having a value greater than £200.00 (excluding VAT). Alternatively select ‘World-wide Delivery’ and a member of our sales staff will contact you regarding your options and costs. Please contact us on or via our help line if delivery is required outside these areas. Delivery to Scottish Highlands, Scottish Islands, Channel Islands, Isle Of Man, Northern Ireland and Eire are limited to 20kg and are available at a Premium rate. Delivery options are only available for delivery to mainland UK (excluding Scottish Highlands, Scottish Islands, Channel Islands, Isle Of Man Northern Ireland and Eire).
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